1. Overview

We are committed to ensuring your satisfaction with our GST Billing Software. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee under the following terms and conditions.

2. Eligibility

To qualify for a refund, you must request it within 30 days from the date of purchase. The request must be submitted in accordance with the procedures outlined below.

3. Request Process

To initiate a refund, please follow these steps:
– Contact Support: Reach out to our customer support team at [support email] or [support phone number]. Provide your purchase details, including your order number and date of purchase.
– Provide Feedback: We may ask for feedback to understand the reason for your refund request, which helps us improve our software.
– Return License Key: If applicable, you may be required to provide or deactivate your license key.

4. Refund Conditions

– Software Use: Refunds are only available if the software has not been extensively used or modified. We reserve the right to deny refunds if the software has been used in a manner that compromises its functionality.
– Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation email.
– Refund Method: Refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to be reflected in your account.

5. Non-Refundable Situations

The following situations are not eligible for a refund:
– Requests made after the 30-day period.
– Software that has been extensively modified or used beyond basic functionality.
– Purchases made through third-party vendors or resellers not directly authorized by us.

6. Changes to the Policy

We reserve the right to update or amend this refund policy at any time. Any changes will be communicated through our website or direct notifications to customers.

7. Contact Information

For any questions or concerns regarding our refund policy, please contact our support team at support@indianadmin.com or +91-9808111123.

Thank you for choosing our GST Billing Software. We appreciate your business and strive to provide excellent service and support.